Our Work
Our Achievements
Milestones that mark our journey of impact.
Impact Dashboard
Verified Numbers, Real Lives
All statistics sourced from official Mercy Works operational records
Patients (2023–2024)
Across 12 Hope Clinics
Operational Hope Clinics
Worldwide network
Souls Led to Christ
MADES prison & street ministry
Orphans Supported
Health, education, legal care
Elderly Cared For
Nutrition, health & psychosocial
FESIDEV Containers
Medical equipment to 5 countries
Lab Exams (Koumé)
Full diagnostic workups
Physiotherapy Sessions
At Hope Clinic Koumé
Surgeries (Koumé)
Including major operations
Deliveries (Koumé)
Maternity unit
Villages (Clothing)
Love Homes clothing distribution
Prayer Hours (Koumé)
Spiritual care at Hope Clinic
Our Journey
1999 — 2024: 25 Years of Impact
First Hope Clinic — Abong-mbang
Dr. Isaac and Bola NGWAN open the very first Hope Clinic in Abong-mbang, East Cameroon — the founding moment of what would become a continent-wide healthcare network.
Hope Clinic Bertoua
Second clinic opens in Bertoua, the regional capital of East Cameroon, significantly expanding access to quality 2nd-level medical care.
Love Homes Programme Launched
The Love Homes initiative is formally established to provide residential care, education, and community for orphans, the elderly, and vulnerable children.
Hope Clinic Koumé — Flagship Campus
The flagship Hope Clinic Koumé-Bonis campus opens in Bertoua with 14 specialized departments, 70 inpatient beds, a full surgical suite, and a laboratory — setting the standard for all future clinics.
MADES House of Hope Founded
MADES launches the House of Hope in Bertoua — a comprehensive rehabilitation, vocational training, and prison ministry programme serving ex-convicts, street children, and the destitute.
Relief Services Department Established
The Relief Services arm of Mercy Works is formally constituted, deploying emergency humanitarian aid to IDPs and communities affected by crisis across Cameroon and beyond.
FESIDEV Founded
FESIDEV — Fédération des Seniors Internationaux pour le Développement — is established, mobilizing retired professionals for humanitarian missions and beginning the medical equipment container programme.
International Expansion Begins
Love Homes International reaches its first 5 countries. Hope Clinics in South Africa and Lesotho begin operations. FESIDEV ships its first medical container to Mali.
NW/SW Crisis Response
Relief Services mobilizes for the Anglophone crisis in Northwest and Southwest Cameroon, providing food, shelter, medical care, and psychosocial support to thousands of displaced families.
8 FESIDEV Containers Shipped
FESIDEV completes shipment of 8 medical containers across 5 countries — Mali (3), Uganda (2), Cameroon, Côte d'Ivoire, and Zimbabwe — equipping Hope Clinics with modern medical equipment.
15 Operational Hope Clinics
Mercy Works reaches 15 operational Hope Clinics across Cameroon and 9+ countries, with a pipeline of 14 additional clinics in development.
20,121 Patients — 2-Year Record
Hope Clinics serve 20,121 patients across the 2021–2022 period — a landmark that proves the system's capacity and positions Mercy Works for further scale.
3,374 Souls Led to Christ
MADES prison ministry reaches its landmark total: 3,374 souls led to Christ through 14 prison visits, 3 baptisms, and sustained follow-up discipleship across Cameroon.
Geriatric Campaign — 166 Elderly Served
FESIDEV and Love Homes partner on the first dedicated geriatric health campaign: 101 consultations at Hope Clinic Koumé, home visits for nonagenarians, free lab tests, and a special celebration for 65 elders.
30,726 Patients — New Record
Hope Clinics across 12 locations serve 30,726 patients in the 2023–2024 period — a 53% increase over the prior period — confirming the network's growing impact and reach.
RCA Refugees Trained in Tailoring
Belgium chapter completes vocational training for 30 women from the Central African Republic refugee community; Canada chapter sends $7,500+ in emergency aid to Haiti, Nepal, and Quebec flood victims.
Looking Ahead
Strategic Perspectives
Building on 25 years of proven impact, Mercy Works has identified six strategic priorities to guide the next phase of growth.
Expand to 30 Hope Clinics
Scale the Hope Clinic network from 15 to 30 operational locations — with priority in underserved regions across francophone and anglophone Africa.
FESIDEV Offices in 12 More Nations
Complete the 7 offices in progress (UK, Cameroon, Philippines, Luxembourg, Portugal, Benin, Germany) and open 5 additional FESIDEV offices to strengthen the international network.
10 Additional Medical Containers
Ship 10 more FESIDEV medical containers to new Hope Clinic locations in the pipeline — prioritizing East Africa and West Africa clusters.
Double Orphan Support to 300+
Expand the Love Homes OVC programme to serve 300+ orphans with integrated health, education, legal, and psychosocial support — building on the existing 150+ foundation.
MADES Agricultural Expansion
Scale the 1-hectare Nkolavolo II plantain farm to 5 hectares, providing vocational income, agricultural training, and financial sustainability for MADES operations.
Strengthen International Relief Capacity
Formalize the Canada and Belgium relief chapters with dedicated staff, clear protocols, and a rapid-response fund for international crises.
Transparency
Accountable to Those We Serve
All statistics presented on this page are drawn from verified operational records compiled by the Mercy Works Department. We are committed to honest reporting of our impact — not inflated projections, but documented results in the lives of real people.
For detailed programme reports or partnership inquiries, please contact our team.